Terms

Definitions:

COLLAR AND TWEED/COLLAR & TWEED/CLAIRE HINDMOOR/US/OUR/WE – Means ‘Claire Hindmoor, Trading As “Collar & Tweed”‘.

PRODUCT/ITEM – Means the individual items purchased that form part of your order.

WEBSITE – Means our website, http://www.collarandtweed.com/

Terms:

Payment. Payment must be by way of credit card, debit card or other payment method made available through the website using its payment processing partners.

Shipping and Lead Time. We will make all reasonable efforts to ship your product within our standard lead time of 14 calendar days of order placement. We are only able to ship Monday to Friday, so orders placed on Saturday, Sunday or UK Bank Holiday Monday will be shipped within 14 days of the first working day after order placement.

At times, due to peaks in demand or availability of materials and fabrics, this lead time may be extended at our sole discretion. If so, we will make every effort to notify you before the standard lead time has expired.

If you require shipping for a specific date or event, please contact us before placing an order to confirm that it will be possible to achieve the date you require. Additional charges may apply for priority ordering and expedited shipping.

When placing an order from outside the UK, you authorise us to ship the the order to the address you provide with the order, and understand that you will pay the taxes & duties in addition with the purchase price of the goods. Any charges levied upon the goods after we despatch are your sole responsibility to pay. If the address supplied is incorrect or invalid and this results in a failed delivery, no refund will be given for the lost goods. 

Disclaimer.EXCEPT AS MAY BE EXPRESSLY PROVIDED BY COLLAR & TWEED AT THE TIME YOUR ORDER IS SHIPPED AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT GUARANTEED WARRANTY OF ANY KIND, AND COLLAR AND TWEED HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE PRODUCT, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. 

Variation from Description/Image. The products are individually hand made from fabrics that may be hand made or coloured. Small variations from the description and/or images used to advertise the products should be expected. Items are hand cut from fabric, so will vary in pattern placement and colour. Small variations in dimensions should also be expected. Photographs may not show the exact colour of the item due to lighting conditions when photographed, as well as differences in how device screens render colours and images.  These variations do not give rise to any additional rights to return items as defective or not as described, beyond those rights provided in UK law.

Limitation of Liability. TO THE EXTENT NOT PROHIBITED BY APPLICABLE LAW, IN NO EVENT SHALL COLLAR & TWEED BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE PRODUCTS PURCHASED FROM THE WEBSITE, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE) AND EVEN IF COLLAR & TWEED HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. In no event shall Collar & Tweed’s total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount you paid for your products excluding shipping and packing costs.  The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.

Force Majeure. Neither party shall be liable to the other for any failure to perform its obligations due to an event beyond the control of such party, including, but not limited to, any Act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of that party’s control, which causes the termination of an agreement or contract entered into, or which could have been reasonably foreseen. Any party affected by such event shall inform the other party and shall use all reasonable endeavors to comply with these terms and conditions.

Privacy. All information provided by you is subject to Collar & Tweed’s privacy policy.   If you have any questions or concerns regarding your privacy, please contact us.

Shipping. Any shipping which is not ‘TRACKED AND SIGNED’ is at your own risk. If the item does not reach you, we will provide proof of postage showing the date and time sent, plus your Postcode and House Number or Name, as provided by Royal Mail. We are not able to replace or offer a refund for items that have not arrived, unless you have selected a ‘TRACKED AND SIGNED’ shipping option.

Controlling Law and Severability. These Terms will be governed by and construed in accordance with the laws of the United Kingdom. If for any reason a court of competent jurisdiction finds any provision, or portion thereof, to be unenforceable, the remainder of these Terms shall continue in full force and effect.